Taking Care of Your People

You should have been in some type of supervisory position before moving into IT Management, so I want to take this opportunity to remind you that leaders do not work in a vacuum.  They lead teams and those teams consist of people.  People with feelings, intellect, hopes, fears, and career aspirations of their own and […]

Making Decisions and Embracing Failure

When you are a first line supervisor, you have someone to rely on when decision time comes along.  Your boss and their boss are there to guide you in making decisions, but once you cross the management threshold, you are going to be expected to not only make decisions but recommend courses of action to those […]